Generally speaking, no. We do evaluate extenuating circumstances on a case by case basis though. We have repaired laptops, brothers, HP, etc. in the past but again this is on a case by case basis.If you would like us to look at something outside of Ricoh, please call us ahead of time and explain the situation. If we can't help you at the time due to our work load, or inability to get parts, we may reffer you to someone who can.